Clear prices. Nothing extra without your OK.
Your exact price depends on the property and what we find, and you’ll have it in writing before any chargeable work.
How your price is set
- 1
You tell us what’s happening
By phone or online. We confirm we cover your area and talk you through the likely cost.
- 2
You confirm the booking
Terms are sent to you in writing, including any deposit and your cancellation rights.
- 3
We inspect and quote
Anything beyond the booked service is itemised for you to accept or decline.
- 4
You pay for what you agreed
Nothing more. You get a receipt and your written report.
Your right to cancel
For work agreed at your home or online, you normally have 14 days to cancel. If you ask us to start within that period, which most people do with an active problem, you’ll pay a fair amount for work already carried out. We’ll ask you to confirm this in writing.
Full terms & cancellationWhat we won’t do
We won’t add charges on the day without your approval, pressure you into proofing you don’t need, or quote a “from” price that no real job ever meets.
Get a price for your property.
Tell us what’s happening and we’ll come back to you with a clear, written price.